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A software application linked with the predictive dialer
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myvoipb1 Offline
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Posts: 12
Joined: Sep 2013

Post: #1
A software application linked with the predictive dialer
A software application linked with the predictive dialer is installed on the computers. This software application performs the process of dialing for the agents. As soon as the agent receives the call, the software application displays all the information related to the potential customer on the agent's computer screen, so the agent can begin the conversation accordingly. Predictive dialing automatically predicts and transfers the call to the available agent on the available line and disconnects from the no answers, busy signals, answering machines and the fax machines.

voice broadcasting
09-17-2013 07:55 PM
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